Luckily there problem can easily be resolved thanks to many people who have experienced it before. But before we jump into how to resolve the problem it is important that we have a look at some of the causes of the problem first. Many things can cause your Google Play app to fail to update.
Whereas some of the problems may be as a result of issues with the app or even the android app, the truth is that some of the underlying problems may be with your device and not any program with it. To solve the problem you must know the exact cause. Some of the most common cause of the Google play cannot update problem include:. If you have a poor internet connection or for one reason or the other your device cannot connect to the Google server, then you won't be able to update your Google play app and any other app on your device for that matter.
You should thus consider moving some of the items on the device to cloud storage to free up some space on your device. You will have to remove your account then add it again. This is the first method may appear in your mind, and many times people experience the Google play cannot update for the simple reason that they have a poor internet connection.
It is therefore important that if you experience such a problem make sure that you start by checking your internet connection. To make sure that data is one considers the following:. Check and enable your data.
If you are using mobile data, go to connection settings and make sure you enable data. If you are using Wi-Fi make sure that you check and enable connectivity. Switch internet. If the problem persists after making sure that the internet connection is enabled consider switching your internet connectivity to see if it works. For example, if you are using mobile data switch to Wi-Fi and vice versa. This should solve the problem.
Reset your router. If the problem still works it will be good to make sure that you check and reset your router. If the problem persists you should contact your internet provider. Sometimes the problem could be with the device. In such a case restarting your device could do the trick for you. To restart your android device follows these steps:. Press then hold the "Power" button for a few seconds until you see the pop-up Menu. Click the "Restart" button. This will set off the restart process.
Wait until your device restarts then try upgrading your Google play. Sometimes the problem of Google Play not updating may be as a result of glitches in the data store on your device. With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix.
If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps. When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works.
The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download.
Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager.
Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store.
Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords. When the data files are deleted, you must make sure that you write down any important information before deleting the files.
Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device.
It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now.
Check downloads and updates Reset your connection Make sure you have enough storage Restart your device Download with your browser instead. Check current downloads and updates. Just press the X next to their name to cancel the download and proceed with getting the app you urgently need. Check your connection It might sound silly, but this should always be one of the first steps you take.
Here is how to do that: Head to the Play Store and then tap on the menu button in the upper left corner three lines. If downloading resumes as normal, your home or office network is to blame.
Restart your modem and if all else fails, call your Internet service provider. Check your storage and SD card. Free up some space by uninstalling unused apps or deleting old photos and videos you have backed up elsewhere. Attempt your download once again. Download apps through your browser instead You can try circumventing the download pending problem by getting your apps via your mobile or PC browser.
Clear Google Play app cache and data. Head to Settings , then Apps. Locate the Google Play Store and tap it. Underneath the Disable, Uninstall updates, and Force stop buttons, you will see App notifications and other options.
Tap on Storage. Make sure Google Play is closed, and then hit the Clear Cache button. Check for system updates Are your downloads still stubbornly pending? Change your Google account One of the other methods that might help you avoid the download pending error is removing or switching the Google account associated with the Play Store. Tap it. Find your Google account on the list.
Tap it and select Remove account. Restart your device. You should see an Add account option. Tap it and re-add your old account or add a new one.
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